Roobet Privacy Policy

Roobet collects a range of personal information to provide services, verify identity, and comply with regulatory obligations. The categories of data gathered depend on account activity, jurisdiction, and applicable legal requirements.

Personal information collected may include:

• Full name, date of birth, and residential address;
• Email address and phone number;
• Identification issued by a government authority for verification purposes;
• Payment details, including banking or electronic wallet information;
• Account credentials and preferences;
• Transaction history, including deposits, withdrawals, and wagering activity;
• IP address and device identifiers;
• Browser type, operating system, and connection information;
• Cookie identifiers and usage data collected through platform interactions.

The scope of information collected may vary based on the services used and the verification requirements applicable to each user account.

Personal information is gathered through several channels connected to account use and platform interaction.

Data collection methods include:

• Account registration, where users provide identifying and contact details;
• Identity verification procedures required under licensing and financial crime prevention regulations;
• Payment transactions processed through supported banking and electronic wallet providers;
• Customer support interactions, including chat, email, or phone communications;
• Cookies and similar tracking technologies deployed on the website;
• Analytics tools that monitor platform performance and user engagement;
• Automated technologies that record device and browser information during each session.

These methods allow Roobet to maintain accurate account records, support regulatory compliance, and deliver consistent service across the platform.

Personal data collected by Roobet is processed for defined operational, legal, and security purposes.

Data processing supports the following functions:

• Account creation and management;
• Identity and age verification to meet licensing requirements;
• Processing of deposits, withdrawals, and other payment transactions;
• Detection and prevention of fraud or unauthorized account activity;
• Support for responsible gambling measures, including self-exclusion and deposit limits;
• Response to customer support requests and inquiries;
• Improvement of website functionality, game performance, and service quality;
• Compliance with legal, tax, and regulatory obligations applicable to online gambling operators;
• Marketing communications sent where permitted by applicable law and user consent;
• Platform security monitoring and threat detection.

These activities remain limited to purposes consistent with applicable privacy legislation, including Canadian federal and provincial requirements.

Cookies and related tracking technologies are used across the Roobet website to support functionality, security, and performance monitoring.

Cookie categories include:

• Essential cookies, required for core website functions such as login and session management;
• Functional cookies, which retain user preferences and settings across visits;
• Analytics cookies, used to measure website traffic and platform performance;
• Marketing cookies, applied to assess the relevance of promotional content where permitted.

Cookie preferences can be adjusted through browser settings. Certain website features may be limited if related cookies are disabled.

Personal information may be transferred to and processed in countries outside Canada where service providers or operational infrastructure are located. Such transfers occur only when necessary for the delivery of services described in this policy.

Appropriate safeguards, including contractual protections and recognized data protection standards, are applied to maintain the security and confidentiality of personal information during international transfers.

Roobet applies technical and organizational measures designed to protect personal information from unauthorized access, disclosure, or misuse.

Security practices include:

• SSL encryption applied to data transmitted through the website;
• Secure servers used for storage of personal and account information;
• Restricted access limited to authorized personnel;
• Monitoring systems used to detect irregular account or network activity;
• Regular review of technical and organizational safeguards.

No method of electronic storage or transmission is completely secure. Measures are maintained to reduce risk; however, absolute protection of personal information cannot be guaranteed.

Roobet services are intended solely for individuals aged 18 or older. Personal information from minors is not knowingly collected or processed.

Accounts identified as belonging to individuals under the legal age may be suspended or closed, and any associated funds handled according to applicable regulatory requirements. Users who become aware of an account held by a minor are encouraged to contact Roobet’s support team for review.

The Roobet website may contain links to third-party websites, including payment providers, gaming studios, or promotional partners. These external websites operate independently and maintain their own privacy policies.

Roobet’s Privacy Policy does not extend to third-party websites, and no responsibility is assumed for their data handling practices. Users are advised to review the privacy policies of any external website visited through links provided on the platform.

This Privacy Policy may be updated periodically to reflect changes in legal, technical, or operational requirements. Updates may address new services, regulatory obligations, or improvements to data handling practices.

The most current version of this document is published on the Roobet website at all times. Changes become effective immediately upon publication, and continued use of the platform after an update indicates acceptance of the revised terms.